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Shipping and Returns

Florist Delivery service

Harmony Flowers delivers in the local area with our prompt same day delivery service , we are also aligned with an international network of over 20000 affiliated florists worldwide and can deliver to most areas in Australia for as little as $10, so when you order flowers with Angela and the team you'll know you will be sending a gift that's hand-arranged by a local florist using the freshest flowers available! *(conditions apply

* Our Local Same day delivery service, ensures that your flowers are fresh and hand prepared by our professional florists. Order before 11am Monday to Friday for Same day delivery. Saturday and Sunday deliveries available on prior arrangement.

There are some locations due to their remoteness that cannot be guaranteed for same day delivery. If this is the case we will contact you to discuss alternate delivery options. Some deliveries may also be required to be collected from the nearest town or depot. Should this be the case our florist may contact the recipient to arrange. If you don’t want the recipient to be called please nominate yourself as the primary contact.

Whilst we offer customers the opportunity to nominate a preferred time of delivery or where to leave items in our Special Instructions section (i.e. AM, PM or ASAP) it is not possible to guarantee that these times will be achieved. In some cases, Harmony uses a network of local florists around Australia to deliver flowers so customers receive the freshest flowers available. Consequently, there are often local reasons why an order cannot be delivered within your preferred time frame (for example, courier delivery times).

If the flowers are for a timed event (for example, a funeral or business function), the florists will do their best to assist. However, Harmony strongly recommends that you provide us with an alternative address so the flowers can be delivered elsewhere if too late for the timed event.

 

Live Bugs Delivery

Harmony are agents for the Eco Backyard Buddies range of beneficial insects to control pests in your garden.  These are shipped live by Australia post within 14days of ordering *(conditions apply)

* Dispatch is planned direct from our supplier to your home via Australia Post and will generally be shipped early the following week of ordering so that they are not in transit over weekends. Please ensure Bugs are released the same day as arrival

 

Bulk Delivery service

Whether you are a professional Builder, landscape professional or home gardener, it makes sense to find an online resource for soil delivery. Harmony Garden Centre can help you determine the right amount of soil needed, as well as the specific mix best for your job, all from the comfort of your own home or office. Email us now for a quote sales@harmonygc.com.au

 

Returns Policy

Return Policy- we accept any return of product within 7days of purchase, Goods must be returned in the state of purchase and receipt redeemed. *Please note that products are in some cases controlled by manufacturer guarantees and returns policies, full details of your consumer rights may be found at www.consumerlaw.com.au

 

Customer Care & Enquiry

Our Customer Services Team are here to assist you. Please contact us and we will be happy to help.

For purchases and other enquiries

Call us on 0362486149

Email us on sales@harmonygc.com.au

If preferred you can write to us at:

Sales Department

Harmony Garden Centre

450 South Arm Rd

Lauderdale Tas

Australia 7021

Our sales hours are 7 days a week from 8.30am - 5.00pm on weekdays and 9am - 4.30pm on weekends and public Holidays

(We are closed Christmas Day, Boxing Day, New Year’s Day and Good Friday)